Terms of service

Terms of Service


Nexus Surgical International


Welcome to Nexus Surgical International. By accessing our website or placing an order, you agree to the following Terms of Service, subject to applicable laws.


1. Business Information


Nexus Surgical International is a Pakistan-based supplier and exporter of surgical instruments and related products.


Website: https://nexussurgicalintl.com


Email: nexussurgical89@gmail.com


WhatsApp: +92 341 4020033


2. Products and Availability


We aim to provide accurate product descriptions, photographs, specifications, and pricing.


Product availability, specifications, and prices may change. We will notify customers if a material change affects an accepted order.


3. Minimum Order Quantity


Our standard minimum order quantity is 50 pieces per product unless otherwise stated.


Bulk orders, OEM manufacturing, and customized product requirements may be discussed directly with our sales team.


4. Pricing and Payments


Product prices are displayed in USD unless otherwise indicated.


Available payment methods may include bank transfer and Payoneer payment links.


For manual payment methods, payment instructions will be provided after an order is placed. Orders will be processed after payment is verified.


5. Shipping and Delivery


We ship internationally to supported destinations.


Shipping costs are calculated or communicated during checkout or before order confirmation.


Delivery estimates depend on product availability, destination, customs clearance, and courier services.


Any applicable import duties, taxes, or customs charges will be disclosed where known. Unless expressly included in the order, these charges are the customer's responsibility.


6. Order Processing and Cancellations


Orders are subject to payment verification and product availability.


Customers should contact us promptly to request changes or cancellations.


Custom-manufactured and OEM orders may have additional conditions agreed upon before production.


7. Returns and Refunds


Returns, replacements, and refunds are governed by our published Return & Refund Policy and applicable consumer protection laws.


8. Product Use and Safety


Customers are responsible for selecting products appropriate for their intended use and complying with applicable local regulations.


Professional surgical instruments should be handled and used by appropriately trained personnel.


Any product-specific regulatory status or certification must be confirmed before purchase where required.


9. Intellectual Property


Website content, product photographs, logos, and original descriptions belonging to Nexus Surgical International may not be reproduced commercially without authorization.


10. Limitation of Liability


To the extent permitted by applicable law, Nexus Surgical International is not responsible for losses caused by improper product use, unauthorized modification, or circumstances beyond our reasonable control.


Nothing in these terms excludes liability or statutory rights that cannot legally be excluded.


11. Changes to These Terms


We may update these Terms of Service from time to time. Updated terms will be published on our website. Changes will not retroactively alter accepted orders without an applicable legal basis or agreement.


12. Contact Us


For product inquiries, orders, or customer support, please contact:


Nexus Surgical International


Email: nexussurgical89@gmail.com


WhatsApp: +92 341 4020033


Website: https://nexussurgicalintl.com